Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans, Inc.
P.O. Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

This service is not administered by Academic HealthPlans.
1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
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